Lower Mainland Finishers ("we", "our", "us") provides commercial cleaning and property maintenance services across British Columbia’s Lower Mainland and Fraser Valley. This Privacy Policy explains what information we collect through our website, lowermainlandfinishers.com, how we use it, and the choices you have.
Information We Collect
Information you provide through our forms. When you request a quote or contact us, we collect the details you enter, such as your name, company or strata corporation, email address, phone number, service address, the service you are interested in, and any message you include. We use this information to respond to your inquiry, prepare quotes, schedule site visits, and provide our services.
Information collected automatically. When you visit our website, we automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and time spent on the site. We collect this through cookies and analytics tools to understand how visitors use our site and to improve it.
Cookies and Analytics
We use cookies — small text files stored on your device — for basic site functionality and to measure website performance. We use Google Tag Manager and Google Analytics to understand aggregate site usage, and the Facebook (Meta) Pixel to measure the effectiveness of our advertising. These tools may collect your IP address and browsing activity on our site.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies; please note that blocking cookies may affect how parts of the site function.
Third-Party Services
Our website uses the following third-party services, each of which processes data under its own privacy policy:
- Google Analytics and Google Tag Manager — website analytics and tag management.
- Meta (Facebook) Pixel — advertising measurement.
- Google reCAPTCHA — spam and abuse protection on our forms. reCAPTCHA collects hardware and software information and sends it to Google for analysis.
- Google Maps — embedded service-area maps. Google may collect data as described in Google’s Privacy Policy.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries;
- Schedule site assessments and provide cleaning and maintenance services;
- Communicate with you about your services;
- Improve our website and services; and
- Comply with legal obligations.
We do not sell your personal information. We share it only with service providers who help us operate the website (such as hosting and email providers) and when required by law.
Data Retention
We keep form submissions and business correspondence for as long as needed to provide our services and meet legal and accounting requirements, after which they are securely deleted or anonymized.
Your Rights
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable BC privacy law, you have the right to request access to the personal information we hold about you and to request corrections. To make a request, or to withdraw consent for us to contact you, email us at lowermainlandfinishers@gmail.com or call +1 (778) 794-1111.
Children’s Privacy
Our services are directed to businesses, strata corporations, and property managers. Our website is not intended for children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page, with the effective date noted below.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Lower Mainland Finishers
Email: lowermainlandfinishers@gmail.com
Phone: +1 (778) 794-1111
Effective date: September 29, 2026.